| Do
you have a query? We have compiled a list of frequently asked
questions which may be of use to you. If you have a question
that is not answered here, please click
here to contact us and ask your question. |
Help us to provide you with the best possible service!
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What is Santa's Rules all about? |
For kids :
Using Santa's rules will give you a better chance of getting what
you want!
because your wish list is always available online for Santa and
your family to see.
For parents :
You will have a happier home! because, using our Star Power system,
It's easier for Santa to see if kids are naughty or nice - and kids
know it!
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Is this really safe for kids? |
Santa's rules is made by parents for our own kids. We have gone
to a lot of trouble to make this site as safe as possible. To safeguard
kids, every word that is typed in to the system is checked for profanity
or vulgar content by our automatic script. Every picture that is
uploaded must be checked and approved manually by the site administrator
before it appears in front of your child.
We do not show children's last names on the site, purposely to protect
the identity of children. To register on the site we do not require
you to enter a telephone number or street address because we believe
this is unnecessary. We hate spam email and we have a privacy policy
on the site, please refer to this for further information.
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This must cost money to join right? |
Santa's rules is free to join and use for everyone. Even e-mail's
to your child from Santa are free. We were kids once and we believe
in the joy of Christmas being free for all. In order to contribute
something towards site maintenance you may see some minor sponsored
links. We don't want the site to look spammy and flooded with advertising
so if you appreciate Santa's rules and want it to survive, we would
encourage you visit our Support
page.
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How come when I upload a picture it doesn't show? |
As part of our child privacy
and security features, we do not allow automatic publishing of uploaded
images. You will see a 'holding image' in place until a site administrator
approves the uploaded image. Child security is very important to
us and we are sure you agree that this is the most important aspect
of the site.
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I didn't get the confirmation email when I joined? |
Our email server dispatches confirmations immediately, although
depending on the server load, it may be in a queue. It is also possible
that the confirmation email is stuck in a spam or junk mail filter
in your email software
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Do you have to be in any particular country to use Santa's
Rules? |
No, you can use Santa's rules from anywhere in the world. Eventually
we hope to offer some interesting statistics,
so please invite your friends
to join!
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I created a profile but it did not turn up on the site?
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Most profiles will turn up straight away, however, there are some
words or expressions that will trigger our content filter. In this
case, a site administrator will be notified to review the profile,
once it meets with our acceptable use concerns, it will be approved
straight away.
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I think my nieces and nephews would enjoy this site but they
are not on it, how can I add them? |
For security reasons, we prefer that someone with parental responsibility
create profiles online. From our home page you can use our 'send
this page to a friend' widget to invite their parents to join. Once
their profile is online, they can use our 'send this page to a friend'
widget on their profile to alert you that their page is ready for
your visit.
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I like Santa's Rules and I want to donate, how to proceed ? |
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